Donation Refund Policy
Thank you for considering a donation to Family RP. Your support helps us maintain and enhance our community. Before making a donation, we encourage you to read our refund policy carefully.
Refund Eligibility:
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Accidental Donations: If you accidentally made a donation in an incorrect amount, you may be eligible for a full refund. The request for such a refund must be made within 48 hours of the transaction.
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Fraudulent Transactions: If your payment details were used without your consent, please report it immediately. Upon verification, a full refund will be issued.
Non-Refundable:
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Dissatisfaction: Refunds will not be provided if you are dissatisfied with the community experience, decisions made by administrators, or any other subjective matters.
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Change of Mind: Donations cannot be refunded for changes of mind or errors made by the donor beyond the accidental donations described above.
Refund Process:
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Request: To request a refund, please contact fivem.family.rp@outlook.com with your transaction details and reason for the refund.
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Timeline: Once a refund is approved, please allow up to 7 business days for the transaction to be processed.
By proceeding with your donation, you are confirming that you have read and understood this refund policy. Thank you for your support